Privacy Policy

Last Updated: March 25, 2025

Cochin Creatives (“Company”, “We”, “Us”, or “Our”) operates its website and provides Digital Marketing Training & Services (the “Service”).

This Privacy Policy explains how We collect, use, disclose, and safeguard Your information when You visit Our website or use Our services, in accordance with applicable laws including the Digital Personal Data Protection Act, 2023 (India).

1. Interpretation and Definitions

Personal Data: Information that identifies or can identify an individual.

Usage Data: Data collected automatically from use of the Service.

Service: The website and related services of Cochin Creatives.

Company: Cochin Creatives, First Floor, Anjiliparambil Business Center, Manorama Junction, Panampilly Nagar, Ernakulam, Kerala 682016, India.

You: The user of the Service.

2. Information We Collect

A. Personal Data You Provide

• Full name
• Email address
• Phone number (including WhatsApp)
• City / Location
• Course enquiry or service requirements
• Information submitted via contact forms or chat

B. Usage Data

• IP address
• Browser type and version
• Pages visited and time spent
• Device type and operating system
• Referral source

C. Cookies & Tracking Technologies

We use cookies and tracking tools such as Google Analytics, Meta Pixel, and Google Ads tracking to improve performance and marketing.

3. How We Use Your Data

• Respond to training and service enquiries
• Provide course and service information
• Send updates and offers (if opted in)
• Improve website performance
• Run advertising and remarketing campaigns
• Maintain legal and financial records

4. Legal Basis for Processing

We process data based on consent, service requests, legal compliance, and legitimate business interests.

5. Sharing of Personal Data

• Hosting and IT service providers
• Marketing and analytics platforms (Google, Meta)
• CRM and communication tools
• Legal authorities when required

We do not sell Your personal data.

6. Data Retention

Data Type	Retention Period
Enquiry data	12–24 months
Student/customer records	Up to 5 years
Marketing data	Until you unsubscribe
Usage analytics	14–26 months

7. International Data Transfers

Some providers may store data outside India. Safeguards and contractual protections are applied.

8. Security of Your Data

We use SSL encryption, secure hosting, restricted access, and monitoring. However, no system is 100% secure.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

10. Your Privacy Rights

• Access your data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Lodge a grievance

11. Grievance Officer

Privacy Officer – Cochin Creatives
Email: info@cochincreatives.com
Phone: 07736465489
Address: First Floor, Anjiliparambil Business Center, Manorama Junction, Panampilly Nagar, Ernakulam, Kerala 682016, India

12. Links to Other Websites

We are not responsible for third-party privacy practices.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

14. Contact Us

Email: info@cochincreatives.com
Phone: 07736465489